Information we collect:
–Account Signup data: We collect such information’s as first and last name, company name, job title, phone number, email address and information’s as such provided willingly by the client upon sign up. We may collect other information manually or automatically such as country of residence, time zone and language.
–Payment processing: When you buy something from us or start a free trial or subscribe to our platform we may collect your contact information and credit card information or other payment data. When you submit your card data we use our payment collector provider to process your data, and we don’t know and cant know, store or otherwise keep or acquire your full credit card data. We may store or collect your card’s expiry date, card holder name, and last 4 digits for identification. We may collect your full card data if you explicitly agree to it for easy payment processing in the future.
–Testimonials: When you authorize us to post testimonials about our products and services on websites, we may include your name and your company name and or other information. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org
–Interactions with SQS: We may record, analyse and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers and or to use in promotional materials, such as when you provide positive “Feedback”.
–Information from browsers, devices and servers: When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information.
–Referrals: If someone has referred any of our products or services to you through any of our referral programs, that person may have provided us your name, email address and other personal information. You may contact us at email@example.com to request that we remove your information from our database. If you provide us information about another person, or if another person gives us your information, we will only use that information for the specific reason for which it was provided to us.
–Information from social media sites and other publicly available sources: When you provide feedback or reviews about our products, interact, or engage with us on marketplaces, review sites or social media sites such as Facebook, Twitter, LinkedIn and Instagram and alike through posts, comments, questions and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our products, better understand user reactions and issues, or to reproduce and publish your feedback on our websites. We must tell you that once collected, this information may remain with us even if you delete it from these sites. SQS may also add and update information about you, from other publicly available sources.
We may track your activity on the website. Such as what pages you visit, where your mouse is moving or clicking on, how much time you spend on each page. This is so we can understand our audience’s behaviour and improve our site to better fit their needs.
How we use the information:
The information we collect is used to improve our site, better understand our target audience and to create better offers/services.
If you provided us your contact information, we may reach out to you with promotional deals, marketing materials and for sales purposes as well as support or feedback purposes.
To opt out from receiving marketing emails click the “unsubscribe” button in your received emails.
If you do not wish to be contacted by one of our employees anymore, let us know on firstname.lastname@example.org
Who will access your data:
Your data will never be shared with third parties unless it is for the purpose of optimizing service, delivering service or to assist in resolving problems or prevent problems.
Otherwise SQS and employees / contractors of SQS will be able to access limited data such as your account in case of bug solving, your contact data in case of marketing and sales activities.
Other users within your account might be able to see your data, depending on the settings set up by an administrator or account owner.
We may disclose your personal data with law enforcement if there is probable cause for it and it falls under lawful obligation to do so by our part.
Minors and Children:
We do not knowingly and intentionally collect data of minors. If you are under 18 years of age, please do not provide us with any of your personal information, and we ask you to not sign up with us for our services.
If you are a parent or a legal guardian of a minor who you suspect provided his or her data to us, please contact us immediately on email@example.com and we will delete all data of said minor immediately and permanently.
Minors are only able to use our services if legal guardian or parent have explicitly given his/her consent to this to us in a written manner.
We will retain your personal contact data as long as it is not withdrawn by you or explicitly stated for us not to. This is not applicable if you are under a subscription with us or if we have reason to keep your data for further services or legal purposes.
Data Modification – you have the right to require corrections to your Personal Data in case they are inaccurate or incomplete.
Data Access – you have the right to know which data we hold about you (if any).
Data deletion – you have the right under certain conditions to request the deletion of your Personal Data including in situations where the processing of your Personal Data is no longer necessary for the purposes for which it was collected, or if the processing of your Personal Data was based on your consent and you wish to withdraw your consent, and there are no other grounds for processing your Personal Data.
Object To Storage of Data – You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.